InfoCision, Inc.
The FTC alleged that InfoCision telemarketers falsely said they were not soliciting contributions, then requested donations or asked consumers to distribute donation materials. The company agreed to a $250,000 civil penalty.
Resolved. Refunded, settled, ceased operating, or the claim did not hold up. Kept for the record.
Identity
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- Registrations
- InfoCision, Inc. (FTC federal court action, 2018)
- Locations
- Akron, Ohio
- Jurisdictions
- United States (federal)
Settlement imposed a civil penalty over charitable solicitation calls
InfoCision, Inc., an Akron, Ohio-based company, made calls nationwide for charitable organizations. The Federal Trade Commission alleged that in some campaigns its telemarketers told consumers at the beginning of a call that they were not asking for a donation. The telemarketers later asked consumers to mail or hand-deliver donation requests to family members, friends, or neighbors. In many cases, the FTC said, telemarketers also asked consumers to donate, typically between $10 and $50.
The FTC charged InfoCision with making false or misleading statements to induce charitable contributions in violation of the Telemarketing Sales Rule. The proposed order bars the company from making false or misleading statements intended to induce payment for goods or services or a charitable contribution. For outbound charitable solicitation calls, it requires disclosure of the charity’s name, the call’s solicitation purpose, and whether the requested contribution is money or another item of value.
The order imposes a $250,000 civil penalty and includes recordkeeping and monitoring requirements for future compliance. The Department of Justice filed the complaint and proposed order on the FTC’s behalf in the U.S. District Court for the Northern District of Ohio on January 10, 2018.
Sources
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- Enforcement action January 10, 2018
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First recorded January 10, 2018 · Last updated January 10, 2018