Standard Industries LLC

Also known as: Standard Industries, Standard Industries, LLC.

The FTC alleged that Standard Industries and related defendants shipped and billed organizations for overpriced office and cleaning supplies they had not ordered. Court orders barred the conduct, and the FTC later mailed more than $11.6 million in refunds.

1Official action

Resolved. Refunded, settled, ceased operating, or the claim did not hold up. Kept for the record.

Identity

Published so you can confirm this entry refers to the party you are checking, and not to somebody who shares a name.

Registrations
FTC v. Standard Industries LLC (FTC case 132-3275, 2014)
Locations
Maryland
Jurisdictions
United States (federal)

Court orders stopped billing for unordered supplies

The FTC filed a complaint in July 2014 against Standard Industries LLC and related defendants in a Maryland-based office supply operation. The agency alleged that callers falsely suggested a prior business relationship, described calls as address confirmations or follow-ups, or offered free samples and catalogs. The defendants then sent light bulbs and cleaning supplies without consent and billed organizations at prices far above market rates.

The complaint charged violations of the FTC Act, the Telemarketing Sales Rule, and the Unordered Merchandise Statute. A federal court temporarily halted the operation and froze assets in 2014. Settlement or default orders entered in 2016 barred the defendants from telemarketing nondurable office or cleaning supplies and from making specified misrepresentations in other sales.

The Standard Industries orders imposed judgments of more than $58 million against each defendant except Alan M. Landsman, whose judgment was $44 million. The release states that all of those judgments were suspended based on inability to pay. A receiver took control of company and personal assets valued at more than $5 million. Because the text gives no exact amount that Standard Industries was ordered to pay, no redress-ordered total is recorded.

In August 2019, the FTC mailed 29,333 refund checks totaling more than $11.6 million to small businesses and other organizations. The average check was $396. The case page describes these refunds as resulting from the financial judgment.

What is not established

The releases report settlement or default orders against the defendants. They do not state that every defendant admitted the allegations.

Sources

Every claim above rests on one of these. Open them and check.

  1. Enforcement action July 31, 2014
    FTC Stops Deceptive Office Supply Scam That Targeted Small Businesses and Nonprofits
  2. Enforcement action July 11, 2017
    FTC Action: Light Bulb and Cleaning Product Merchants Banned from Telemarketing Office Supplies
  3. Enforcement action August 30, 2019
    Standard Industries LLC
  4. Enforcement action August 30, 2019
    FTC Sending Refund Checks Totaling More Than $11.6 Million to Businesses and Organizations That Paid for Unordered Office and Cleaning Supplies

Right of reply

No contact has been logged for this entry yet.

If you are named here and something is wrong, dispute this entry. There is no charge, the route never expires, and your response is published unedited.

Other b2b services entries

See all b2b services entries, or browse the full record.


First recorded July 31, 2014 · Last updated August 30, 2019