Digital Altitude LLC

The FTC alleged that Digital Altitude sold tiered memberships on a promise of "six figures in 90 days or less", with coaching from people who were in fact salespeople selling higher tiers. Most buyers earned nothing and some paid over $50,000.

1Official action
$14MAlleged consumer losses
$1.9MRedress ordered

Resolved. Refunded, settled, ceased operating, or the claim did not hold up. Kept for the record.

Identity

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Registrations
FTC v. Digital Altitude LLC, et al. (FTC case 172-3060, C.D. Cal., 2018)
Jurisdictions
United States (federal)

The coaches were the sales team

Digital Altitude sold a tiered membership programme, each tier costing more than the last, on the claim that buyers would learn to make substantial income from an online business. The advertised figure was “six figures in 90 days or less.”

Buyers were promised individualized coaching from successful marketers. According to the FTC, those coaches were salespeople whose job was selling the next membership level up. That single fact explains the structure: the product being sold at every tier was the next tier.

The scheme was promoted through webpages, Facebook and Instagram, and buyers were given marketing materials to run their own advertisements for it.

What it took in

A federal court halted the operation in February 2018, when the FTC said it had taken more than $14 million from people trying to start an online business. Later releases describe consumers losing tens of millions of dollars, including individuals who lost more than $50,000 each. Most customers never earned substantial income.

The settlements, in sequence

July 2018: officer Morgan Johnson and payment processor The Upside LLC are banned from selling business coaching and investment opportunities. Johnson’s $54 million judgment is suspended for inability to pay; The Upside’s $140,983 judgment is partially suspended on surrender of a bank account.

September 2018: Sean Brown is banned from the same activities and from owning any such business, under a $10.8 million judgment suspended on surrender of assets.

March 2019: former chief executive Michael Force, former chief operating officer Mary Dee, former chief technology officer Alan Moore and Thermography for Life LLC settle under a $54 million judgment, suspended after they surrender assets totaling approximately $1.9 million. The remaining defendants, including Digital Altitude LLC itself, went into default and the court granted default judgment.

All settling defendants are barred from credit card laundering, from profiting from consumers’ personal information collected through the scheme, and from failing to dispose of it properly.

The refunds

In February 2021 the FTC sent nearly $4.7 million to 10,249 people, averaging about $456 each.

What is not established

Stipulated orders resolve allegations without any admission or finding of wrongdoing.

Sources

Every claim above rests on one of these. Open them and check.

  1. Enforcement action February 8, 2018
    FTC Obtains Court Order Halting Business Coaching Scheme
  2. Enforcement action July 9, 2018
    Operator and Corporate Associate of Business Coaching Scheme Settle with FTC
  3. Enforcement action September 11, 2018
    Defendant Who Took Part in Business Coaching Scheme Agrees to Settle FTC Charges
  4. Enforcement action March 8, 2019
    Four Defendants Agree to Settle FTC Allegations They Deceived Consumers with Business Coaching Scheme
  5. Enforcement action February 3, 2021
    Digital Altitude LLC
  6. Enforcement action February 3, 2021
    FTC Sends Nearly $4.7 Million to Victims of Digital Altitude Business Coaching Scheme

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First recorded February 8, 2018 · Last updated February 3, 2021